Welcome to GamiX, where we enhance face-to-face and online training through the power of gamification. We believe that learning should be interactive, engaging, and impactful.
With Gamix, we introduce game elements into our training solutions, transforming the learning experience into an exciting and immersive journey.
Learn how to get the best from your team by investing your leadership time and energy where it makes the biggest difference
• Leadership capital – your time & energy
• Leader inputs & team member outputs
• The team leadership matrix
• Leading the 8 employee types
• Putting it to work
Learn how to recognise and manage emotions in yourself and others
• Self-analysis: your E.L. profile . What is emotional intelligence?
• The emotionally intelligent leader
• 5 steps to develop emotional intelligence
• How to apply E.I. to any situation
Learn how to confidently tackle those discussions you dread . Features of challenging conversations
• The 6 coping strategies
• Closed v open approaches?
• Climb down your ladder!
• Applying techniques to your own situation
Learn how to spot the ‘monkeys’ and expand your discretionary time
• Your management style and monkeys
• What is a ‘monkey?
• Where your management time goes
• The 4 rules of monkey management
• Monkey spotting – becoming savvy
Learn how to build a structured plan for developing your team
• Manager as developer: how do you rate?
• Identifying development needs
• Recognising development solutions
• Creating a structured plan
• Monitoring and reviewing progress
Learn how to identify and create powerful goals and objectives – Goal setting-benefits and myths
• Goals v objectives?
• Writing powerful objectives – Applying techniques to your own team
• Manager’s role-support
and challenge
Learn how to make your documents easy to read and understand
• Necessary, specific and active words
• Sentence length
• Bullet points and parallelism
• Paragraphs and headings
• Bringing facts and figures alive
Learn how to spot and correct common grammar mistakes
• Parts of speech – the terms you need
to know
• Active and passive verbs – How to construct sentences for clarity
and impact – The most common grammar
mistakes and how to fix them . Using WordR tools to check your work
Learn how to engage in safety conversations
• Why care about the safety of others?
• Make a difference – be accountable
• Your power and influence
• How to positively raise a concern
• Skills Practice
Learn how to apply the most powerful communication skills
• VAK – how we communicate
• Quick ways to sharpen up rapport
• The 5 levels of listening
• Questioning technique
• Skills practice
Learn how to flex communication to enhance relationships with others
The communication-style model Identifying your own style preferences
Style strengths and limitations
• Recognising opportunities for conflict
• Flexing style to enhance communication
Learn how to confidently facilitate a group discussion
• The role of facilitator?
• Facilitation – essential do’s and don’ts
• The 4P’s and facilitation process
Dealing with awkward situations
• Skills practice
Learn how to work and communicate effectively in remote teams, and raise your profile in the organisation . The growth & pain of remote working
• Managing your motivation . Keeping connected – proactive communication
• Building your profile
• Maximising your network
Learn how to effectively manage your time and priorities
• Time – the most valuable resource?
• Self-analysis: 5P’s of time management
• Handling common time stealers
• Managing your priorities . Practical tips and techniques
• Personal time log review (pre-work activity) . Focusing your time – effort v impact
• Effective scheduling + Overcoming procrastination
• Controlling the paperwork
Learn how to prioritise your life style choices to deliver effectiveness and personal satisfaction
• The case for work-life balance
• Defining your balance (big rocks)
• Reality check-comparing your present with your ideal
• Overcoming your demons . Practical strategies to shift the balance
Learn how to boost your thinking processes and skills to regain focus and take more control in your life
• Simple errors in our day to
day thinking
10 tips from top thinkers
• Great questions asked by great
thinkers
• Tools to help focus your thinking
• Skills practice
Learn how to create visual maps and transform your thinking skills
• Whole brain thinking
• What is visual mapping?
• Producing a visual map
• Identifying the many uses
• Skills practice
Learn how to achieve extraordinary results without extraordinary effort
• The 80/20 phenomenon .
• Challenging conventional wisdom
• Just one day per week?
• Uncovering the vital few in the
• trivial many .
• Taking 80/20 action
Learn how to turn inbound enquiries into sales .
Greeting the caller positively
Asking the right questions
• Giving information that’sells’
• Asking for the business
• Skills practice
Learn how to identify and select customer service stars
• The DNA of a great service provider?
• Preparation – defining what you need
• Questions to reveal service excellence
• Assessing candidate capability and potential
• Interview practice
Learn how to recognise, manage and move on from sales objections and concerns
• What is an objection and why do they occur?
• Do’s and don’ts of dealing with objections .
4 steps to managing objections confidently .
Typical objections and potential answers
• Skills practice
Learn how to positively influence those critical points of customer contact
• What shapes your customer’s expectations?
• The 4P’s of the customer experience
• Mapping your customer’s journey
• Defining the critical moments of truth . Identifying practical actions
Learn how to confidently handle telephone contact with your customers
• The 8 great telephone hates
Powerful greetings and closings
• Handling calls – on hold; transferring;
signposting
• W.A.R.M. – taking control of your calls
• Skills practice
• Using positive language + Handling the different types of caller
• Skills practice
Learn how to write an effective sales plan that will help keep your sales steady all year round through . Reviewing Past Performance and
understanding sales planning .
Grasping the importance of the Product/Service Mix
Ensuring the correct Channel Sales/ Marketing Mix and New & Existing Customers are maintained and achieved
• Effective territory planning .
Accurate Sales Forecasting and Managing the Pipeline
